Question 1

What services do you offer at 4 Points Health and Wellness?

Accepted Answer

At 4 Points Health and Wellness, we offer a comprehensive range of services to support your physical and mental well-being. Our services include:
 • Chiropractic Care: Focused on relieving pain and improving spinal health.
 • Physiotherapy: Targeted exercises and manual therapies for injury recovery and movement improvement.
 • Psychology and Counselling: Mental health services to support emotional well-being and personal growth.
 • Massage Therapy: Therapeutic massage to reduce muscle tension, improve circulation, and promote relaxation.
 • Acupuncture: Holistic treatment that stimulates the body’s natural healing processes.
 • Personal Training: One-on-one fitness sessions tailored to your individual needs.
 • Athletic Therapy: Treatment and rehabilitation for sports-related injuries and enhancing athletic performance.

Question 2

How do I book an appointment, and can I do it online?

Accepted Answer

You can easily book an appointment by calling our clinic at 780.705.5775 or through our online booking system available on our website. Simply select the service you need, pick a time, and confirm your booking. Our mobile-friendly platform makes it easy to schedule on the go.

Question 3

Where is the clinic located, and is parking available?

Accepted Answer

We are located at 11634 142 St NW Suite 110, Edmonton, AB T5M 1V4. Free parking is available directly in front of the clinic for all clients, and we are conveniently accessible via public transit, with a bus stop close to the clinic entrance.

Question 4

Are walk-ins accepted, or is it by appointment only?

Accepted Answer

Walk-ins are welcome for many of our services, depending on availability. However, we encourage booking an appointment to avoid waiting times, especially for chiropractic, physiotherapy, and massage therapy services.

Question 5

Do you offer family-friendly services? Can multiple family members be treated on the same visit?

Accepted Answer

Yes, we offer family-friendly services and encourage you to book appointments for multiple family members at the same time. This way, your whole family can be treated in one visit, ensuring healthcare is convenient for everyone.

Question 6

Do you offer services before or after regular business hours?

Accepted Answer

We offer early morning and late evening appointments to accommodate our clients with busy schedules. Whether you need a treatment before work or after business hours, we can find a time that suits your needs.

Question 7

How long are appointments, and can treatments be done over a lunch break? Can I book multiple treatments at the same time?

Accepted Answer

Appointments typically last 30-45 minutes, making them perfect for a lunch break. We also offer concurrent bookings, allowing you to schedule multiple treatments or have family members treated at the same time, maximizing convenience during your visit.

Question 8

Do you offer workplace wellness programs or corporate packages?

Accepted Answer

Yes, we provide workplace wellness programs and corporate packages, including on-site chiropractic adjustments, massage therapy, and wellness workshops to promote employee well-being and productivity. Contact us for more information about tailored corporate programs.

Question 9

What are your clinic hours, and are appointments required?

Accepted Answer

Our clinic is open Monday to Friday from 8:00 AM to 7:00 PM and Saturday from 9:00 AM to 4:00 PM. While we recommend booking appointments in advance to secure your preferred time, we do accept walk-ins based on availability.

Question 10

What should I expect during my first visit with a child?

Accepted Answer

During your first visit with your child, our practitioners will take extra care to ensure a comfortable experience. We use gentle, child-friendly approaches in treatments such as chiropractic adjustments and physiotherapy to create a positive and reassuring environment for your child.

Question 11

Do you offer services specifically tailored to seniors?

Accepted Answer

Yes, we offer specialized care for seniors, including gentle chiropractic care, physiotherapy to improve mobility, and massage therapy to alleviate pain. Our personalized treatment plans focus on maintaining mobility and addressing age-related health concerns.

Question 12

What accessibility features are available at the clinic?

Accepted Answer

Our clinic is fully wheelchair accessible, featuring ramps, wide doorways, and accessible parking spaces. If you need specific accommodations during your visit, please let us know when you book your appointment, and we will ensure your needs are met.

Question 13

Can I bring a caregiver or family member to appointments?

Accepted Answer

Yes, caregivers or family members are welcome to accompany you during your appointment. This is particularly encouraged for seniors or clients with specific care needs to ensure comfort and support during their visit.

Question 14

How does direct billing work, and what is covered?

Accepted Answer

We offer direct billing to most major insurance providers, which means you don’t have to pay upfront for covered services. Provide your insurance details when you book, and we’ll handle the rest, confirming coverage before your treatment begins.

Question 15

Do you accept insurance, and what insurance plans are covered?

Accepted Answer

Yes, we accept a wide range of insurance plans. Please bring your insurance information to your appointment, and we’ll help you verify what services are covered under your plan.

Question 16

Do you offer specialized programs for managing chronic pain or arthritis?

Accepted Answer

We provide targeted programs for chronic pain management and arthritis treatment through a combination of chiropractic care, physiotherapy, massage, and acupuncture. Our personalized approach helps reduce pain and improve quality of life for clients with chronic conditions.

Question 17

What payment methods do you accept, and are payment plans available?

Accepted Answer

We accept credit cards, debit cards, cash, and e-transfers. For extensive treatments, we offer flexible payment plans to spread the cost over time. Please inquire at the front desk for more information.

Question 18

How many treatments will I need?

Accepted Answer

The number of treatments depends on the individual and the type of care needed. Our practitioners will assess your condition and create a personalized treatment plan based on your goals and medical history during your first visit.

Question 19

How do I prepare for my first appointment?

Accepted Answer

We recommend arriving 10-15 minutes early to fill out any necessary paperwork. Wear comfortable clothing, especially for physiotherapy or chiropractic treatments. Please bring any medical records, insurance information, or a list of medications you are currently taking.

Question 20

Do you offer virtual appointments or telehealth consultations?

Accepted Answer

Yes, we offer virtual appointments and telehealth consultations for services like psychological counseling and physiotherapy assessments. These online sessions allow you to receive care from the comfort of your home. Contact us for details on availability.

Question 21

Do you offer workshops or educational programs?

Accepted Answer

Yes, we host workshops and educational programs focused on topics like injury prevention, stress management, and overall wellness. Our workshops are open to the public and led by our expert practitioners. Check our website for the latest schedule.

Question 22

Can you help with stress management or mental wellness?

Accepted Answer

Yes, we provide psychological counseling services focused on stress management, anxiety reduction, and overall mental wellness. We also offer massage therapy and acupuncture as complementary therapies to reduce stress and promote relaxation.

FAQ

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We offer direct billing for most health services and frequent special promotions