FAQ

At 4 Points Health and Wellness, we offer a comprehensive range of services to support your physical and mental well-being. Our services include: Chiropractic Care: Focused on relieving pain and improving spinal health. Physiotherapy: Targeted exercises and manual therapies for injury recovery and movement improvement. Psychology and Counselling: Mental health services to support emotional well-being and personal growth. Massage Therapy: Therapeutic massage to reduce muscle tension, improve circulation, and promote relaxation. Acupuncture: Holistic treatment that stimulates the body’s natural healing processes. Personal Training: One-on-one fitness sessions tailored to your individual needs. Athletic Therapy: Treatment and rehabilitation for sports-related injuries and enhancing athletic performance.

You can easily book an appointment by calling our clinic at 780.705.5775 or through our online booking system available on our website. Simply select the service you need, pick a time, and confirm your booking. Our mobile-friendly platform makes it easy to schedule on the go.

Our main clinic is at 11634 142 Street NW, Suite 110, Edmonton, AB T5M 1V4.Enter through the east-facing Nexus Business Park entrance. Follow the main hallway; we are on the left before the living wall. Look for the 4 Points parking signs and the clinic sign beside the east entrance.If you booked at another location, check the address in your appointment confirmation before travelling. For help with arrival or access needs, call 780-705-5775.

Walk-ins are welcome for many of our services, depending on availability. However, we encourage booking an appointment to avoid waiting times, especially for chiropractic, physiotherapy, and massage therapy services.

Yes, we offer family-friendly services and encourage you to book appointments for multiple family members at the same time. This way, your whole family can be treated in one visit, ensuring healthcare is convenient for everyone.

We offer early morning and late evening appointments to accommodate our clients with busy schedules. Whether you need a treatment before work or after business hours, we can find a time that suits your needs.

Appointment length varies by service, appointment type and practitioner. Our Jane booking menu includes options such as 60-minute massage appointments, a 60-minute initial physiotherapy appointment and 30-minute extended chiropractic visits.Check the specific appointment in Jane before planning a lunch-break visit. If its duration is not displayed, call 780-705-5775 to confirm, and allow time for travel and any first-visit paperwork.To coordinate multiple treatments or appointments for family members, contact the clinic so we can check practitioner availability and suitable timing.

Yes, we provide workplace wellness programs and corporate packages, including on-site chiropractic adjustments, massage therapy, and wellness workshops to promote employee well-being and productivity. Contact us for more information about tailored corporate programs.

Our clinic is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 4:00 PM, and Sunday from 10:00 AM to 3:00 PM. While we recommend booking appointments in advance to secure your preferred time, we do accept walk-ins based on availability.

During your first visit with your child, our practitioners will take extra care to ensure a comfortable experience. We use gentle, child-friendly approaches in treatments such as chiropractic adjustments and physiotherapy to create a positive and reassuring environment for your child.

Yes, we offer specialized care for seniors, including gentle chiropractic care, physiotherapy to improve mobility, and massage therapy to alleviate pain. Our personalized treatment plans focus on maintaining mobility and addressing age-related health concerns.

Our clinic is fully wheelchair accessible, featuring ramps, wide doorways, and accessible parking spaces. If you need specific accommodations during your visit, please let us know when you book your appointment, and we will ensure your needs are met.

Yes, caregivers or family members are welcome to accompany you during your appointment. This is particularly encouraged for seniors or clients with specific care needs to ensure comfort and support during their visit.

We offer direct billing to most major insurance providers for eligible services. Direct billing does not guarantee that your plan covers the full appointment fee.Before your visit, check your benefit limits and any referral requirements with your insurer. Ask the clinic whether direct billing is available for your chosen service and practitioner, and what payment may be required.Provide your insurance details before your appointment so the team can help check the available billing options.

Yes, we accept a wide range of insurance plans. Please bring your insurance information to your appointment, and we’ll help you verify what services are covered under your plan.

We provide targeted programs for chronic pain management and arthritis treatment through a combination of chiropractic care, physiotherapy, massage, and acupuncture. Our personalized approach helps reduce pain and improve quality of life for clients with chronic conditions.

We accept credit cards, debit cards, cash, and e-transfers. For extensive treatments, we offer flexible payment plans to spread the cost over time. Please inquire at the front desk for more information.

The number of treatments depends on the individual and the type of care needed. Our practitioners will assess your condition and create a personalized treatment plan based on your goals and medical history during your first visit.

We recommend arriving 10-15 minutes early to fill out any necessary paperwork. Wear comfortable clothing, especially for physiotherapy or chiropractic treatments. Please bring any medical records, insurance information, or a list of medications you are currently taking.

Yes, we offer virtual appointments and telehealth consultations for services like psychological counseling and physiotherapy assessments. These online sessions allow you to receive care from the comfort of your home. Contact us for details on availability.

Yes, we host workshops and educational programs focused on topics like injury prevention, stress management, and overall wellness. Our workshops are open to the public and led by our expert practitioners. Check our website for the latest schedule.

Yes, we provide psychological counseling services focused on stress management, anxiety reduction, and overall mental wellness. We also offer massage therapy and acupuncture as complementary therapies to reduce stress and promote relaxation.