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FAQ

Frequently Asked Questions
At 4 Points Health and Wellness, we offer a comprehensive range of services to support your physical and mental well-being. Our services include:
Chiropractic Care: Focused on relieving pain and improving spinal health.
Physiotherapy: Targeted exercises and manual therapies for injury recovery and movement improvement.
Psychology and Counselling: Mental health services to support emotional well-being and personal growth.
Massage Therapy: Therapeutic massage to reduce muscle tension, improve circulation, and promote relaxation.
Acupuncture: Holistic treatment that stimulates the body’s natural healing processes.
Personal Training: One-on-one fitness sessions tailored to your individual needs.
Athletic Therapy: Treatment and rehabilitation for sports-related injuries and enhancing athletic performance.
You can easily book an appointment by calling our clinic at [insert phone number] or through our online booking system available on our website. Simply select the service you need, pick a time, and confirm your booking. Our mobile-friendly platform makes it easy to schedule on the go.
We are located at 11634 142 St NW Suite 110, Edmonton, AB T5M 1V4. Free parking is available directly in front of the clinic for all clients, and we are conveniently accessible via public transit, with a bus stop close to the clinic entrance.
Walk-ins are welcome for many of our services, depending on availability. However, we encourage booking an appointment to avoid waiting times, especially for chiropractic, physiotherapy, and massage therapy services.
Yes, we offer family-friendly services and encourage you to book appointments for multiple family members at the same time. This way, your whole family can be treated in one visit, ensuring healthcare is convenient for everyone.
We offer early morning and late evening appointments to accommodate our clients with busy schedules. Whether you need a treatment before work or after business hours, we can find a time that suits your needs.
Appointments typically last 30-45 minutes, making them perfect for a lunch break. We also offer concurrent bookings, allowing you to schedule multiple treatments or have family members treated at the same time, maximizing convenience during your visit.
Yes, we provide workplace wellness programs and corporate packages, including on-site chiropractic adjustments, massage therapy, and wellness workshops to promote employee well-being and productivity. Contact us for more information about tailored corporate programs.
Our clinic is open Monday to Friday from 8:00 AM to 7:00 PM and Saturday from 9:00 AM to 4:00 PM. While we recommend booking appointments in advance to secure your preferred time, we do accept walk-ins based on availability.
Yes, we provide pediatric services for children, including chiropractic and physiotherapy treatments, and prenatal care for expecting mothers, such as specialized massage therapy and chiropractic adjustments to alleviate pregnancy-related discomforts.
During your first visit with your child, our practitioners will take extra care to ensure a comfortable experience. We use gentle, child-friendly approaches in treatments such as chiropractic adjustments and physiotherapy to create a positive and reassuring environment for your child.
Yes, we offer specialized care for seniors, including gentle chiropractic care, physiotherapy to improve mobility, and massage therapy to alleviate pain. Our personalized treatment plans focus on maintaining mobility and addressing age-related health concerns.
Our clinic is fully wheelchair accessible, featuring ramps, wide doorways, and accessible parking spaces. If you need specific accommodations during your visit, please let us know when you book your appointment, and we will ensure your needs are met.
Yes, caregivers or family members are welcome to accompany you during your appointment. This is particularly encouraged for seniors or clients with specific care needs to ensure comfort and support during their visit.
We offer direct billing to most major insurance providers, which means you don’t have to pay upfront for covered services. Provide your insurance details when you book, and we’ll handle the rest, confirming coverage before your treatment begins.
Yes, we accept a wide range of insurance plans. Please bring your insurance information to your appointment, and we’ll help you verify what services are covered under your plan.
We provide targeted programs for chronic pain management and arthritis treatment through a combination of chiropractic care, physiotherapy, massage, and acupuncture. Our personalized approach helps reduce pain and improve quality of life for clients with chronic conditions.
We accept credit cards, debit cards, cash, and e-transfers. For extensive treatments, we offer flexible payment plans to spread the cost over time. Please inquire at the front desk for more information.
The number of treatments depends on the individual and the type of care needed. Our practitioners will assess your condition and create a personalized treatment plan based on your goals and medical history during your first visit.
We recommend arriving 10-15 minutes early to fill out any necessary paperwork. Wear comfortable clothing, especially for physiotherapy or chiropractic treatments. Please bring any medical records, insurance information, or a list of medications you are currently taking.
Your session will begin with a consultation to discuss your health history and goals. Depending on your treatment, the session could involve chiropractic adjustments, massage therapy, physiotherapy exercises, or acupuncture. Sessions usually last between 30 and 60 minutes.
Yes, we offer virtual appointments and telehealth consultations for services like psychological counseling and physiotherapy assessments. These online sessions allow you to receive care from the comfort of your home. Contact us for details on availability.
We provide comprehensive wellness assessments to help identify your specific needs and goals. Based on the assessment, we can create personalized health plans that include services like chiropractic care, physiotherapy, nutrition counseling, and more.
We recommend regular chiropractic adjustments, massage therapy, and physiotherapy to maintain a healthy lifestyle. We also offer nutrition counseling and stress management programs to help you stay ahead of potential health concerns.
Yes, we host workshops and educational programs focused on topics like injury prevention, stress management, and overall wellness. Our workshops are open to the public and led by our expert practitioners. Check our website for the latest schedule.
Yes, we provide psychological counseling services focused on stress management, anxiety reduction, and overall mental wellness. We also offer massage therapy and acupuncture as complementary therapies to reduce stress and promote relaxation.
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