At 4 Points Health and Wellness, we recognize that health and wellness require looking at the bigger picture. It’s about understanding you as a whole person—your lifestyle, your goals, and the intricate connection between your physical, mental, and emotional state. This approach is the bedrock of everything we do. 

 

But what does that mean when you walk through our doors here in Edmonton?

It means we prioritize you, your needs, and your comfort above the rigid routines of a traditional clinic. We see ourselves as your partners in health, working collaboratively to help you achieve your wellness goals.

 

Here’s how we bring this integrated and client-centred approach to life:

1. Your Goals Are Our Starting Point: Before we begin a treatment, we begin with a conversation. Are you a runner aiming to get back on the trail without knee pain? An office worker trying to alleviate chronic back tension? Are you carrying the heavy weight of stress, which is contributing to your physical pain? Your personal story dictates our approach. We don't just see a "sore back"; we see an individual who wants to feel lighter, more capable, and in control of their body and mind. Your "why" is the most important piece of information we can gather. From here, we are able to make suggestions on the most appropriate health treatment for you. Sometimes it's a combined treatment plan -physiotherapy combined with massage therapy and personal training.

 

2. Integrating Mental and Emotional Well-being

We don't just focus on the physical body, we recognize that mental and emotional health are inseparable from physical well-being. The stress of a demanding job, the anxiety of an ongoing issue, or the emotional strain of daily life can all manifest as physical symptoms. Our client-centred approach is designed to be therapeutic for both body and mind. By creating a safe, trusting environment and truly listening, we help alleviate the mental load that often accompanies physical pain. Helping you regain movement and reduce pain can, in turn, significantly boost your mood, confidence, and overall sense of well-being.

 

3. Individualized Treatment Plans for Your Whole Self

You are unique, and your care plan should be too. Our integrated team works together, with you at the centre, to address how your physical and emotional health interact. We also work with you to see how your health impacts your life in practical ways.  A physiotherapist will not only provide exercises but will also empower you with knowledge, reducing the anxiety that comes from an unknown injury and building confidence as you regain strength. Our psychologists empower you with practical, evidence-based strategies to navigate life’s challenges, build mental resilience, and foster a healthier relationship with yourself. Your massage therapist does more than work on muscles; they help regulate your entire nervous system. This is a dedicated time for you to de-stress and release stored physical and emotional tension. An acupuncturist can use specific points to address issues like anxiety, insomnia, and stress, treating the root energetic imbalances that affect both mood and physical comfort. Our chiropractors specialize in how spinal health impacts nervous system regulation, which can improve your body’s ability to manage stress and enhance your overall feeling of wellness.

 

4. You Are an Active Partner in Your Care

Client-centred care is about empowerment. We are committed to providing you with the information and education you need to make informed decisions. We explain our findings in clear language, lay out treatment options, and discuss how they benefit you as a whole person. Your feedback is a vital part of this process. This collaborative approach ensures that you feel in control of your health journey, leading to more profound and lasting results.

 

Integrated, Client Centred Care -The 4 Points Difference:

For us, client-centred care isn't just a buzzword. It's our commitment to treating you, not just your symptoms. It's the promise that we see you, we hear you, and we will work with you—every step of the way—to build a healthier, more balanced life.